FAQ

Short answers before the technical review.

This page is for practical buying and project questions. For deep explanations, use Resources. For real project proof, use Case Studies.

Page Logic

FAQ: quick answers.

Resources: technical and ROI guides.

Case Studies: real applications and evidence.

Ask Engineering

Buying Path

Service, system, or both?

The most common confusion is whether to start with processing service or equipment purchase.

Do you provide welding services or sell equipment?

Both. Welding Service is for proof samples, process validation, small batches, and production support. Welding Systems is for customers who want a customized robotic laser welding cell built around their parts.

Can we test our part before buying a system?

Yes. The preferred path is proof before purchase: review drawings and photos first, run trial welding when needed, then define the robot, laser, fixture, controls, safety, and process package.

Is the robotic welding system a standard product?

The core modules are proven, but the final system is usually customized. We need to understand the part, joint, thickness, tolerance, fixture, cycle time, and inspection requirement before defining the cell.

When should we choose welding service instead of buying equipment?

Use service when you need proof samples, low-volume validation, urgent production support, or a lower-risk way to confirm the process before committing to a full workstation.

Project Review

What we need from you.

What files should we upload?

Drawings, part photos, short videos, weld samples, inspection standards, fixture photos, and current welding defect photos are all useful. If you only have photos and a short description, that is still enough to start.

What basic information matters most?

Material grade, thickness, joint type, gap tolerance, target cycle time, annual volume, current welding method, inspection requirement, and the main reason you want robotic laser welding.

Do we need to disclose exact production data?

No. Ranges are fine for early review. For example, you can give thickness range, approximate cycle target, or monthly volume range. We can go deeper after NDA or private discussion if needed.

Can you work from sample parts?

Yes. Sample parts help confirm fit-up tolerance, weld appearance, penetration, distortion, and whether autogenous welding, wire-fed welding, or hybrid welding is the right route.

Process Fit

Common engineering questions.

What materials can you evaluate?

Typical work includes carbon steel, stainless steel, aluminum alloys, copper alloys, titanium alloys, and some dissimilar metal combinations. Final feasibility depends on thickness, joint design, and quality target.

When is wire-fed welding useful?

Wire-fed laser welding helps when the assembly has small gaps, needs added material, or requires stronger weld formation than autogenous welding can provide.

When is laser-arc hybrid welding useful?

Hybrid welding is useful for thicker sections, larger fit-up tolerance, deeper penetration, and applications where pure laser welding is too sensitive to gap variation.

Can the robot also cut holes or 3D profiles?

Yes, some projects can combine robotic laser welding with laser hole cutting or 3D cutting, depending on part geometry, motion access, and process requirements.

Can you include fixtures and safety enclosure?

Yes. For system projects, fixture design, robot reach, laser safety, controls, loading workflow, and process package should be engineered together.

Do you support overseas customers?

Yes. Initial review can be done with files, photos, and video calls. For system projects, delivery scope and support plan are confirmed during the technical and commercial review.

Still unsure?

Send the part first. We will help choose the route.

You do not need to know the exact laser power or robot model before contacting us. Start with the part, the weld, and the production problem.